Refund policy

RETOUR-RIGHT OF RETRACT

 

At the house ofMaison Kano is satisfaction guaranteed or your money back!You have the right to change your mind within 14 days.

If you are not satisfied with your purchase, inwithin 14 days of receiving your order, you can ask maisonkano.com to exchange or refund your order.

For this, you can contact us by email (contact@maisonkano.com)

Money Back Guarantee

All returned products must be new, unused and in their original cases perfectly intact. The refund is applicable on the equipment and the shipping costs charged for the first shipment. The return shipping costs are your responsibility. They will be refunded to you in the form of a Purchase Voucher valid for one year on our site.

The returned product must be sent by registered or tracked mail.

Your refund will be made upon receipt of your return within a maximum of 30 days. It will be made through the payment method you used:

- Reimbursement by credit card for payments made by card

- Refund via PayPal for payments made by PayPal

- Reimbursement by check for payments made by bank transfer

 

TRADES

We can repair your items only if they are defective or damaged. If this is the case, please send us an email at contact@maisonkano.com.